Bulgaria's
#1 AI Agency

We specialize in building chat, voice and email agents to automate up-to 80% of your customer support processes.

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Trusted By Top Brands:

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FlexCost logo
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Live demo

Hear It for Yourself

Answer the call and talk to the kind of voice agent we build. Ask it anything, out loud, just like a real phone call.

  • Sounds like your best employeeNatural conversation, not robotic phone menus.
  • Bulgarian and EnglishSpeaks your customers' language from the first word.
  • Takes action, not just notesBooks appointments, logs payments and qualifies leads during the call.
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Valchy AI

AI voice agent

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What We Do Best

We deploy assistants where your customers already are—so you can automate support, lift conversions, and reactivate leads.

Chatbot Agents

For websites, WhatsApp, Facebook Messenger, Instagram, mobile apps, and more.

How do I track my order?
I can help you with that! Please provide your order number.

Email Agents

Automate email customer support with fast, accurate responses and smart routing.

AI Agent responding...
AI
Support Agent
support@company.com

Voice Agents

Inbound + outbound calling agents for support, qualification, and marketing calls.

AI Voice Agent
Connected • 00:42

Custom Web & AI Development

End-to-end builds for bespoke workflows, integrations, and production-grade AI systems.

custom-ai.ts
// AI-powered automation
import { AIEngine }
async function build() {
const engine = new AIEngine();
return engine.deploy();
}

Proof That Ships

A mix of metrics and customer stories—built for production, not demos.

Transcard logo

Transcard

Bulgaria's first credit card company

• Outbound voice agents + 48% support automation
Access Finance logo

Access Finance

Bulgaria's leading credit card provider

• 2,000 soft collection calls a day
Trust Broker Solutions logo

Trust Broker Solutions

Sofia real estate agency

• 85% fewer no-shows

And many others

Awesomesauce logo
Bauwerk Building Solutions logo
Sauber logo
Bamboo Clubs logo
247 Window Store logo

Benefits

What you'll achieve with our AI solutions

1

Automate Support

Handle up to 80% of customer questions instantly

2

Increase Conversions

Boost sales by 12% with faster response times

3

Reactivate Leads

Bring $20k+ in new revenue from dormant leads

Ready to Transform Your Business with AI?

Start your AI journey today. Get a free consultation and discover how AI can drive real results.

80%
Support Automated
$
20k+
Revenue Boost
Book Your Free Call
No commitment required • Free consultation

Frequently Asked Questions

Have questions? We have answers. Here's everything you need to know about AI automation.

Yes. We build voice and chat agents that handle conversations natively in Bulgarian, as well as English and other languages. This is one of the most common things businesses in Bulgaria ask us — and it's a core part of what we do. Your customers will interact in their language of choice without any degradation in quality.

We connect AI agents to virtually any system with an API — CRMs (HubSpot, Salesforce, Pipedrive), calendars (Google Calendar, Outlook), helpdesk platforms (Zendesk, Freshdesk), ERPs, internal databases, and custom-built software. We also build on telephony infrastructure that plugs into your existing phone numbers, so there is no need to change providers.

Any business handling high volumes of repetitive calls, chats, or emails. This includes real estate agencies (lead qualification, viewing bookings), clinics and wellness centres (appointment management), e-commerce (order status, returns), financial services (initial onboarding), and logistics (delivery updates). If your team spends hours on tasks that follow a predictable pattern, there is almost certainly a strong ROI case for automation.

Most projects go live in 3–6 weeks from kickoff. Simpler, well-scoped automations can be ready sooner; complex multi-system builds take a bit longer. Either way, we give you a precise timeline after your discovery call — not a vague estimate.

Absolutely. AI is a big part of what we do, but we are also a full-service digital agency. We design and build websites, web applications, e-commerce platforms, internal tools, and mobile apps. Whether you need a fast marketing site, a complex SaaS dashboard, or a custom business system, we can handle it — and if there's a smart place to add AI later, we'll tell you.

It means you don't have to figure out AI alone. An AI transformation partner walks alongside your business through the entire shift — mapping out where AI can genuinely help, building the automations and systems that remove manual work, showing your team how to use the new tools, and being available as things evolve. We have done this for companies across multiple industries and we know that the technology is rarely the hard part. Understanding where to start, what to prioritise, and how to bring your team along is. That is exactly what we help with.

Still have questions?

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