Proof That Ships
Transcard
Transcard needed to automate customer communication across both proactive calls and self-service support. We built outbound voice agents for friendly payment reminders and follow-up, backed by a knowledge-based chatbot and a shared performance dashboard.
Access Finance
Access Finance, Bulgaria's leading credit card issuer, needed to reach cardholders about upcoming payments without sounding like a collections agency. We deployed voice agents that make 2,000 soft-collection calls a day—friendly reminders that keep customers current and the business paid.
Trust Broker Solutions
Sofia real estate agency needed to call every ad lead instantly and stop wasting viewings on people who never show up. We built a speed-to-lead voice agent that qualifies in 50–60 seconds and books property visits automatically—agents just watch their calendar fill with qualified buyers.
Pulse Fitness
Bulgaria's largest fitness chain (26 locations, 13x Fitness of the Year) needed to scale customer engagement. We're building a chatbot across web, mobile app, WhatsApp, and Facebook—plus voice agents handling 50% of their call center with 24/7 inbound and marketing outbound calls.
FlexCost
US-based window quoting software company and 7+ year client. We helped building their entire B2C and B2B configuration platform—and this year added voice agents that let customers configure windows by simply talking. Faster, easier, fewer errors.
Zarimex
Bulgarian hunting & firearms retailer was drowning in 100+ daily calls. We built a chatbot targeting 50% reduction—achieved 90% instead, proving channel optimization often means solving the problem differently.
Nova Translate
Bulgarian translation agency (15 years, 10K+ projects, clients like Binance & Revolut) needed to scale quoting. We built a chatbot that analyzes uploaded documents, calculates pricing by language and service type, and auto-sends offers—used across their retail partner network.
And many others
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