Proof That Ships
Transcard
Bulgaria's first credit card company needed to handle repetitive customer inquiries at scale. We built a chatbot with complex menu-driven flows from their entire knowledge base—operational for over a year and still going strong.
Pulse Fitness
Bulgaria's largest fitness chain (26 locations, 13x Fitness of the Year) needed to scale customer engagement. We're building a chatbot across web, mobile app, WhatsApp, and Facebook—plus voice agents handling 50% of their call center with 24/7 inbound and marketing outbound calls.
Zarimex
Bulgarian hunting & firearms retailer was drowning in 100+ daily calls. We built a chatbot targeting 50% reduction—achieved 90% instead, proving channel optimization often means solving the problem differently.
FlexCost
US-based window quoting software company and 7+ year client. We helped building their entire B2C and B2B configuration platform—and this year added voice agents that let customers configure windows by simply talking. Faster, easier, fewer errors.
Nova Translate
Bulgarian translation agency (15 years, 10K+ projects, clients like Binance & Revolut) needed to scale quoting. We built a chatbot that analyzes uploaded documents, calculates pricing by language and service type, and auto-sends offers—used across their retail partner network.
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