
Transcard needed to automate customer communication across both proactive calls and self-service support. We built outbound voice agents for friendly payment reminders and follow-up, backed by a knowledge-based chatbot and a shared performance dashboard.

Access Finance, Bulgaria's leading credit card issuer, needed to reach cardholders about upcoming payments without sounding like a collections agency. We deployed voice agents that make 2,000 soft-collection calls a day—friendly reminders that keep customers current and the business paid.

Sofia real estate agency needed to call every ad lead instantly and stop wasting viewings on people who never show up. We built a speed-to-lead voice agent that qualifies in 50–60 seconds and books property visits automatically—agents just watch their calendar fill with qualified buyers.

Bulgaria's largest fitness chain (26 locations, 13x Fitness of the Year) needed to scale customer engagement. Our voice agents now handle 50% of their call center, with 24/7 inbound support and outbound marketing calls to new, lapsed and current members.

US-based window quoting software company and 7+ year client. We helped building their entire B2C and B2B configuration platform—and this year added voice agents that let customers configure windows by simply talking. Faster, easier, fewer errors.
And many others
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